Fort Lauderdale, Florida, September 20, 2023 /PRNewswire/ — AutoNation, Inc. (NYSE: AN) today announced that it has been named an industry leader. 2023 Automotive Reputation Reportranks auto dealers and brands based on Reputation Score, a proprietary AI-powered metric that measures brand health and business performance at a brand and region level.
AutoNation ranks first in the Public Dealer Group category, demonstrating its leadership in Reputation Score, Reputation's proprietary metric for measuring customer sentiment and online reputation.
“We are thrilled to maintain our top position as a leading public dealer group in reputation scores. This achievement is a testament to the exceptional work of our amazing team of 24,000 associates across the country. Our reputation scores are a vital benchmark for us.'' Understanding the visibility of our online reviews, customer feedback, and satisfaction with AutoNation cannot be overstated. It is not. ” mike manleyCEO of AutoNation.
Reputation's 2023 Automotive Reputation Report focuses on the world's top public and private dealer groups. US By assigning a reputation score based on feedback from thousands of consumers, this metric is becoming increasingly important to the automotive industry. The report reveals which dealerships are leading in key aspects of the car buying experience and highlights the importance of customer feedback from purchase to loyalty.
“A car is one of the most important purchases for many consumers, and they are willing to pay more for it, which means where you buy your car is more important than ever. This makes customer feedback critical to business growth. AutoNation differentiates itself through customer engagement.'' We've taken action on that and established ourselves as one of the industry's top public dealer groups. ” joe fucaCEO with a high reputation.
“Our unwavering commitment lies in the service our dedicated associates provide to our valued customers, and they embody our core corporate principles every day.As we meet evolving customer demands, our We continue to leverage reputation scores to measure how effectively our teams are contributing to the growth of our company.” mike manleyCEO of AutoNation.
Reputation measured on a scale of 0 to 1,000 reputation score is a comprehensive index of businesses' digital presence across more than 70 industries. Reputation scores are based on multiple factors that measure the overall review sentiment on review sites, the accuracy of business listings, and other metrics that reflect consumers' experiences and opinions both online and on-site. Calculated.
About AutoNation Inc.
autonationis a provider of personalized transportation services, driven by innovation and transformation. As one of America's most respected companies, autonation Leader in Data-Driven Consumer Insights, Reputation; J.D. Power. With its bold leadership and brand affinity, autonation The brand's pronoun is “”DRVPNK” and “What moves you is what moves us.” autonation focuses on easy, transparent, customer-centric and personalized transportation services.
www.autonation.com, investors.autonation.com, and www.twitter.com/AutoNationHere, AutoNation discloses additional information about the company, its operations, and results of operations. Also visit www.autonationdrive.com, AutoNation's automotive blog, for information about the AutoNation community, the automotive industry, and current automotive news and trends.
About reputation
Reputation is the only platform to manage consumer feedback from acquisition to loyalty. Reputation acts as a company's eyes and ears in the space where customers talk, post, review, and recommend, analyzing vast amounts of public and private feedback data to help companies act on customer experiences and Uncover predictive insights to improve. Marlin Equity Partners, Bessemer Ventures, and kleiner Perkins. Reputation turns consumer feedback into fuel to grow businesses around the world.visit Reputation.com You can learn more.
SOURCE AutoNation, Inc.
