MONTREAL, LONDON, SAN FRANCISCO, April 25, 2024 (Globe Newswire) — Coveo (TSX:CVO) brings AI Search and GenAI to every point of experience across the enterprise, enabling amazing personalized services A leading provider of AI platforms. The company, which delivers digital experiences that drive business outcomes, today announced that it has joined the MACH Alliance, a group of independent technology companies dedicated to advocating for an open, best-in-class technology ecosystem. Joining the MACH Alliance meets his MACH standards for emerging technologies: microservices-based, API-first, cloud-native SaaS, and headless, and recognizes Coveo's strength in composable AI technology.
Today, people expect digital journeys that are tailored to their individual needs and seamless across multiple channels and touchpoints. The MACH strategy enables businesses to meet these expectations by adopting modern, cloud-based composable architectures and best-in-class technology ecosystems, ensuring that digital leaders are required to remain responsive to changing customer needs. We can provide you with the agility to Instead of using one-size-fits-all technology, the MACH architecture gives businesses the freedom to choose from the best tools on the market today and provides a structure that makes it easy to add, replace, or remove technology in the future. To do. This enables companies to improve through agile development, support growth and competitiveness, and respond to evolving business needs. This allows companies to take full advantage of the latest technology and assemble the perfect combination of solutions that adapt to today's market.
“Joining the MACH Alliance is a natural step for us to support our mission to drive great digital experiences through open, connected enterprise technology,” said Lisa Grayston, general manager of commerce at Coveo. says Mr. “We're working with some of the world's largest companies to leverage our best technologies for AI hybrid search, AI recommendations, and now generative responses to deliver the experiences people expect at every point in their digital journey. By joining the MACH Alliance, we are seeing significant results.TMWith out-of-the-box integration capabilities and support for an open MACH architecture, you can confidently deploy to meet evolving customer expectations and deliver business value. ”
As a MACH certified company, businesses can trust Coveo to enable MACH Alliance principles across commerce, services, workplace, and website use cases and modernize their technology stacks as their technology needs evolve. These architecture and development principles enable Coveo to deliver personalized, trusted, and connected experiences for every interaction across multiple channels, ultimately improving the experience for both customers and employees. , positively impact business outcomes.
Casper Rasmussen, Chairman of the MACH Alliance, said: “The power of their platform is evident through their best-of-breed approach and aligns well with our values. Their inclusion reflects the growing importance of MACH technology. Coveo's We welcome your participation.”
Learn more about the MACH Certification Standards.
About Coveo
We strongly believe that the future is business-to-person. That experience is at the forefront of today's competition and can make or break any business. We also believe that great experiences not only improve user satisfaction, but also bring great benefits to businesses. This is what we call the benefit of AI experiences. It is the degree to which the content, products, recommendations, and advice presented to a person online easily aligns with that person's needs, intentions, preferences, circumstances, and behaviors and results in superior business outcomes.
To realize the benefits of this AI experience at scale, businesses can securely integrate content and leverage AI search, AI recommendations, true personalization, and every touchpoint with individual customers, partners, and each customer. requires a robust and configurable infrastructure that can provide a reliable production experience. employee.
Coveo is dedicated to bringing this benefit to every point of experience by using powerful data and AI models to transform businesses in commerce, customer service, websites, and the workplace.
The Coveo platform is certified to be ISO 27001, HIPAA compliant, SOC2 compliant, and 99.999% SLA resiliency. We are a Salesforce Summit ISV Partner, SAP.® Approved app and Adobe Gold Partner.
Coveo is a trademark of Coveo Solutions Inc.
media contact
Kiyomi Harrington
Coveo Corporate Communication
Karrington@coveo.com
226-753-1079
