tracking Introduced a set of payment-oriented tools aimed at Small and medium-sized businesses (SMBs).
New tools include features that allow SMB owners to create and submit electronically. invoice and get better Customer insightsthe banking giant said in a news release on Wednesday (May 1).
“today many Small business owners must Create manuallywe will send you an invoice and reconcile it,” Chase said in the release.
To solve this problem, Chase offers a digital invoicing solution that allows businesses to create and send invoices by text or email, and provides customers with options such as paying by check or email. I am. ZellAccording to the release.
In addition, Chase plans to introduce Customer Insights, a business intelligence platform that enables business owners to more effectively reach customers and make better decisions, the release states. The platform is Available now for customers using Track to accept credit card payments.
The bank also recently debuted an online payments hub. This allows businesses to send large amounts of money quickly and securely, reduces the need to write and mail checks, and allows them to choose from standard delivery methods. same-Intraday or real-time, according to the release.
Earlier this week, PYMNTS investigated the importance of payments, including: Small and medium-sized enterprises.
“Offering multiple payment options and ensuring a smooth payment experience contributes to customer satisfaction, driving loyalty as satisfied customers are more likely to return and recommend your business to others. , generating repeat business,” the report states.
Because 80% of young consumers than that Use digital wallets and contactless alternatives instead of traditional payment methods, digital payment teeth see a sudden increase in Popularity. this It has become imperative for small and medium-sized businesses, especially older ones that are reluctant to invest in new payment services, to embrace and offer them.
PYMNTS Intelligence finds that small and medium-sized businesses that have been in business for more than 20 years slowing growth compared to younger business.
“Shopper payment preferences are rapidly evolving, and the lack of growth among more mature small businesses means they are innovating to attract more consumer spending and mirror the trajectory of younger businesses. “This suggests there is room to learn, and offering more payment options is a great strategy for doing so,” PYMNTS writes.
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